Terms & Conditions
Sra AutoLabs · Tracy, California · Last updated: 5/18/2026
Acceptance
By using our website, contacting us, booking services, or opting into our SMS programs, you agree to these Terms & Conditions.
Appointments & Communication
When you book a service, we may communicate with you by phone, email, and/or SMS regarding scheduling, confirmations, reminders, arrival times, cancellations, and service updates.
Service Pricing
All quotes are estimates based on vehicle size, condition, and services requested. Final pricing may vary upon inspection.
Cancellation & Rescheduling
If you need to cancel or reschedule, please contact us as soon as possible by phone, text, or email. Cancellation and rescheduling confirmations may be delivered via SMS or email.
Limitation of Liability
Sra AutoLabs is not liable for pre-existing paint or interior conditions disclosed prior to service. We will notify you of any issues found during the detailing process.
SMS Terms
Program Name
Sra AutoLabs SMS Updates & Promotions
Program Description
By opting in, users may receive appointment reminders, booking confirmations, service updates, promotional offers, and discounts from Sra AutoLabs.
STOP Instructions
You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
HELP Instructions
If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance.
Carrier Liability
Carriers are not liable for delayed or undelivered messages.
Message Frequency & Rates
As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
Privacy Policy
For privacy-related inquiries, please refer to our privacy policy.
Contact
Questions? Call (209) 319-8907 or email info@sraautolabs.com.