Privacy Policy

Overview

Sra AutoLabs ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect through our website, contact forms, and SMS programs, how we use it, and how we protect it.

Information We Collect

• Contact details you submit: name, phone number, email address.
• Vehicle and service details you provide (make, model, requested services, notes).
• SMS opt-in records, including the date and time you provided consent and the phone number used.
• Basic technical data your browser sends (e.g., device type, pages visited) for site analytics and security.

How We Use Your Information

• Respond to inquiries and provide quotes.
• Schedule, confirm, and follow up on appointments.
• Send service updates, reminders, and (with opt-in) promotional messages.
• Improve our services and maintain the security of our website.

SMS / Text Message Consent

SMS consent on our contact form is optional and is not required to submit an inquiry or book a service. If you opt in, you may receive transactional and/or marketing text messages from Sra AutoLabs at the phone number you provide.

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying STOP to any text message from us. Reply HELP for assistance, or contact us at (209) 319-8907 / info@sraautolabs.com.

SMS Privacy & Information Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Protection

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, or misuse. We do not sell your personal information.

Terms & Conditions

Your use of our SMS programs and website is also governed by our Terms & Conditions.

Contact Us

Questions about this policy? Reach Sra AutoLabs at (209) 319-8907 or info@sraautolabs.com.